Versandkosten

In order to offer you the best possible service, we have chosen to offer you home delivery and also delivery with Mondial Relay delivery points for countries in which our partner Mondial Relay offers these services (France, Luxembourg and Spain).

Indeed, due to our competitive prices and low margins, we cannot offer you delivery at 4.99 euro below a certain threshold. However, we have done our best to ensure that these thresholds are as low as possible, and we hope you will enjoy our efforts.

Due to the increase in shipping companies rates, we are in the obligation to increase the shipping costs starting from the second large article (fork, frame, wheels) for each order made with Colissimo and UPS. The supplement is 10 euros per item.

In case of absence of a product due to a stock error or a problem from the supplier, and if other products have been sent, the shipping costs are not refunded.

We have many warehouses in France, Spain and Luxembourg , which send with their own shipping companies. As a result, it is possible that sometimes the means of shipment may change depending on where the products are sent. We do not refund shipping costs if, for example, DHL is used instead of UPS. Anyway, it doesn't matter, be assured that if you request a door-to-door delivery, you will be delivered door-to-door and if you ask for a delivery point, your order will be delivered in a delivery point. Only the shipping company could change. RCZ will not refund any shipping costs if the sender is different from the one mentioned earlier because, from experience, all shippers are the same.

Due to the complexity of the Belgian administration, we have decided to close our Belgian store. Delivery in Belgium will no longer be possible. RCZ will continue to support after-sales service. You can continue to buy on our site by choosing an address of delivery in France or Germany.

 We do not ship complete bicycles to the islands. The prices below are for small parts only.

 You will find below the list of countries we deliver through our local partners as well as our shipping rates.

Land Zulieferer Mindesteinkaufssumme ab der wir keine Lieferkosten berechnen + 3,59 euro
Versandkosten für Bestellungen unterhalb der Mindesteinkaufssumme +3,59 euro
Andorra Colissimo N/A 13,99 €
Argentinien UPS N/A 45,00 €
Australien UPS N/A 49,99 €
Österreich UPS N/A 8,99 €
Belarus Colissimo N/A 29,99 €
Bolivien UPS N/A 45,00 €
Brasilien UPS  N/A 45,00 €
Bulgarien UPS N/A Bestellung bis 200 €: 14,99 €
Bestellung über 200 €: 9,99 €
Canada UPS N/A 49,99 €
Chile UPS N/A 45,00 €
China Colissimo N/A 49,99 €
Croatia UPS N/A Bestellung bis 399 €: 19,99 €
Bestellung über 399 €: 14,99 €
Kolumbien UPS N/A 45,00 €
Zypern Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Tschechien Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Dänemark UPS N/A Bestellung bis 199 €: 8,99 €
Bestellung zwischen 199 € und 499 €: 6,99 €
Bestellung über 499 €: 5,99 €
Ecuador UPS N/A 45,00 €
Estland Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Finnland UPS N/A Bestellung bis 199 €: 8,99 €
Bestellung zwischen 199 € und 499 €: 6,99 €
Bestellung über 499 €: 5,99 €
Frankreich Colissimo N/A 6,99 €
Frankreich Mondial Relay N/A Bestellung bis 29,99 €: 4,99 €
Bestellung über 29,99 €: 3,99 €
Französisch-Guayana Colissimo N/A 29,99 €
Französisch-Polynesien Colissimo N/A 49,99 €
Französisch Süd-und Antarktisgebiete Colissimo N/A 49,99 €
Deutschland Deutsch Post N/A Bestellung bis 69,99 €: 9,65 €
Bestellung über 69,99 €: 8,50 €
Deutschland (complete bike) DHL N/A

129,99€

+ extra cost for large articles (from the first one): 10 € (fork, frame), 19 € (wheels)

Griechenland Colissimo N/A 9,99 €
Guadeloupe Colissimo N/A 29,99 €
Guyana Colissimo N/A 49,99 €
Ungarn Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Irland Colissimo N/A 15,99 €
Israel Colissimo N/A 49,99 €
Italien UPS N/A Bestellung bis 200 €: 9,99 €
Bestellung zwischen 200 und 300 €: 6,99 €
Bestellung über 300 €: 5,99 €
Japan Colissimo N/A 99 €
Kasachstan UPS N/A 50,00 €
Lettland Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Lithauen Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Luxemburg Mondial Relay N/A Bestellung bis 29,99 €: 4,99 €
Bestellung über 29,99 €: 3,99 €
Luxemburg UPS N/A 10,99 €
Madeira Colissimo N/A 15,99 €
Malta Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Martinique Colissimo N/A 29,99 €
Mayotte Colissimo N/A 29,99 €
Neu-Kaledonien Colissimo N/A 49,99 €
Neuseeland Colissimo N/A 49,99 €
Norwegen UPS N/A Bestellung bis 199 €: 8,99 €
Bestellung zwischen 199 € und 499 €: 6,99 €
Bestellung über 499 €: 5,99 €
Paraguay Colissimo N/A 49,99 €
Peru UPS N/A 45,00 €
Polen Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Portugal UPS N/A Bestellung bis 200 €: 9,99 €
Bestellung zwischen 200 und 300 €: 8,99 €
Bestellung über 300 €: 7,99 €
Portugal (Azoren) UPS N/A 49,99 €
Reunion Colissimo N/A 29,99 €
Rumänien UPS N/A Bestellung bis 200 €: 14,99 €
Bestellung über 200 €: 9,99 €
Russland Colissimo N/A 99 €
Slowakei Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Slowenien Colissimo N/A Bestellung bis 299 €: 14,99 €
Bestellung über 299 €: 9,99 €
Südafrika UPS N/A 49,99 €
Spanien Mondial Relay N/A Bestellung bis 69 €: 4,99 €
Bestellung zwischen 69 € und 99 €: 4,59 €
Bestellung über 99 €: 3,59 €
Spanien UPS N/A 16,99 €
St Barthelemy Colissimo N/A 29,99 €
St Martin Colissimo N/A 29,99 €
St Pierre und Miquelon Colissimo N/A 29,99 €
Surinam Colissimo N/A 49,99 €
Schweden UPS N/A Bestellung bis 199 €: 8,99 €
Bestellung zwischen 199 € und 499 €: 6,99 €
Bestellung über 499 €: 5,99 €
Schweiz Colissimo N/A 7,99 €
Balearen Mondial Relay N/A Bestellung bis 69 €: 4,99 €
Bestellung zwischen 69 € und 99 €: 4,59 €
Bestellung über 99 €: 3,59 €
Balearen UPS N/A 16,99 €
Andere Spanish Inslen UPS N/A 49,99 €
Niederlande UPS N/A 5,99 €
Ukraine Colissimo N/A 99 €
Ukraine UPS N/A 99 €
Vereinigtes Königreich Royal Mail N/A Bestellung bis 99 €: 7,99 €
Bestellung über 99 €: 3,99 €
Uruguay UPS N/A 45,00 €
USA Colissimo N/A 49,99 €
Venezuela UPS N/A 45,00 €
Walis und Futuna Colissimo N/A 49,99 €

 

 Surcharge for big orders: because of the cost increase concerning big orders (more than 6 articles) you will be asked to pay a surcharge depending on the number of articles you ordered: (for private customers as well as for professionals)

- for orders with 6 or more articles, you will be charged 1€.

- For orders with 8 or more articles, you will be charged 3€.

- For orders of 10 or more articles, you will be charge an extra 5€.

- For orders of 15 or more articles, you will be charge an extra 10€.

- For orders of 20 or more articles, you will be charge an extra 15€.

- For orders of 25 or more articles, you will be charge an extra 25€.

- For orders of 30 or more articles, you will be charge an extra 30€.

The latest kilometer is often the most expensive in the logistic chain, and this the reason why we are able to offer you free threshold and very low shipping prices if you select drop-off points service with Mondial Relay.
If you need more information about Mondial Relay and its network of drop-off points, please visit their website http://www.mondialrelay.com.

We remain available by email at info@rczbikeshop.com to answer any questions about our delivery modes and costs.

 

MTB yours,

Team RCZ