Dear customer,

during the holidays, RCZ will remain open: you can place orders and these will be despatched as usual. Our customer service will remain open as well. However, please take into account a slight delay to answer e-mails. Our accounting department will remain closed from the 19.07.2019 till the 12.08.2019, so refunds will be made after the 12.08.2019. The department responsible for product returns will also remain closed from the 15.07.2019 till the 02.09.2019, meaning that we have reduced personnel due to holidays during this period, just like
most of the customer services of major brands are closed. An additional delay for all returns and for products which are due back from customer service intervention. We advise you to wait for the following week to send your products.